I NEED TO STOP NORTON 360 FROM RANDOMLY OPENING WEB BROWSER WINDOWS OR TABS TO ADVERTISE THEIR BROWSER EXTENSIONS THAT I DO NOT WANT TO USE. IT IS RIDICULOUS THAT I DO NOT SEE AN OBVIOUS SETTING TO STOP IT FROM DOING SO.
IT EVEN OPENS BROWSERS THAT I RARELY USE. THIS IS PRETTY MUCH A POP-UP, ONE OF THE THINGS SECURITY SOFTWARES ARE SUPPOSED TO PREVENT.
THIS IS A PAID SECURITY SOFTWARE WHERE I CAN EASILY DISABLE FIREWALL OR AUTO-PROTECT YET I CANNOT CONTROL IT TO STOP INTRUSIVELY OPENING MY BROWSER JUST TO SUGGEST SOMETHING TO ME THAT I DO NOT WANT.
The mods are not the ones that are letting threads die. It is the community users. When no one has any more to say on an issue in a thread, it just automatically gets closed by the forum software. Mods cannot fix problems with Norton's products. They just manage the forums.
There are dozens of threads here about the Norton pop ups. The problem seems to be that Norton is letting the marketing department run the show lately. They mistakenly seem to feel that bombarding existing users with these pop ups is a good thing. The problem is that most of those pop ups are for features the have no user cost associated with them. ie the browser extensions can be installed in a browser even if you do not have a Norton security product installed.
@peterweb The mods are ignoring this issue, no one cares enough to fix it so they let the threads die.
This is an incredibly easy fix but they are choosing to annoy the users. F*** em.
As an aside, I was cleaning my yahoo email folders today and I noticed that the Norton "so and so business got hacked" emails are routed directly to spam now. Good job norton, all respect down the drain.
I would very much like to have the Norton pop up push ads stop as well. I'm about to drop them too! It's not an inconvenience thing either. It's the fact that it's popping up when I'm in the middle of a Zoom meeting presentation and I'm doing a share screen. FYI Norton Moderators.... whenever this happens, I may have about 100 participants attending my class and they are learning to NOT use your product because of it. Seriously... the latest one was "introducing the look of Norton's New Logo". I don't give a flying fig about what your logo looks like. I just want the product to work. I also tried the feedback option and finding chat help and the ChatBot was most unhelpful..... although it did offer to help me cancel my subscription. I would do that, except it recently auto-renewed. I'm pretty sure I'm not getting my money back if I cancelled now. I'd do Silent Mode (assuming that it would solve the issue during my meetings) but I honestly should be able to disable the pop up ads. Email would have been fine, as I can look at my leisure. I am already subscribing to the products that I want for the moment.
Reading this forum, at least I know that I'm not the only one who feels that the pop up ads are uncalled for and intrusive!
I was reading the threads made all the way back in 2017 which mods close without answers.
Just an FYI. The mods are not closing those threads. The forum software closes threads after 30 days with no replies. This helps stop new forum users dragging up old threads that are often no longer relevant, because the issue in that thread was resolved by Norton updates, etc.
I came to create this thread today. I use Firefox exclusively. Norton is forcing Microsoft Edge to open up and ask for me to enable their extensions. On top of this Norton is sending me spam emails, and popping up in the taskbar every few weeks.
I was reading the threads made all the way back in 2017 which mods close without answers.
https://community.norton.com/en/forums/please-stop-popups-and-browser-redirects
At this point its obvious Norton doesn't give a shit about its users.
This prompting for browser extensions after every update is incredibly annoying. Yet again today I clicked the "Never prompt me again" link in the popup after having done this so many time before. This selection should stick even through updates.
This and the many other pop-ups for additional services are about to lose them a subscribing customer of over 15 years. I've used Norton products ever since they were first introduced. I love the actual products, I HATE the constant pop-ups lately proding me to buy additional services.
If I can't find a way to stop these, or Norton doesn't, by my next renewal period. I will be looking for another solution provider. Constantly spamming your existing customers with unwanted intrusive pop ups is not the way to customer retention!
I too find this very intrusive and believe there should be a setting to disable this behaviour.
Yep, it is bloody annoying. I don't know of a way to stop the prompts unfortunately. You will probably be prompted after each product update.
FWIW I have passed on your feedback.