How do I turn off valid digital certificate requests

[jjcool]

How do I turn off those annoying notifications asking if I wish to allow a valid digital certificate check? They seem to pop up every 5 mins or so

[bjm]

Norton Security/360 v22 or v24?

Issue:
Detailed description:
Product & version number:
OS details:
Error message:
Supporting screenshots: Show details
Security History: related events

Note: Do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

[jjcool]

Finally, I’m able to respond after several previous replies were rejected due to the lamentable and interminable site maintenance

Anyway, to answer your questions:
Issue: frequent interruption by Norton notifications requesting permission to allow a connection which requires a ‘valid certificate’ request. It gives a series of options including ‘forever’ which I always select. It doesn’t make any difference. The same request keeps coming up. The ‘suspect’ connections are for legitimate apps such as Edge or MS updater requests.

OS: Win 10

Browser: Edge
Hope you can help. Screenshot attached.
Regards,
screenshot Allow Access 2.docx (462.4 KB)

[bjm]

any idea what statisticsinfo.exe is ?
is statisticsinfo.exe from a program installed on your machine?
What does See details in your screenshot report?

statisticsinfo.exe can be anything?
Google makes a reference to Glary Utility?

I went to this address https://www.dailymail.co.uk/sport/premierleague/index.html
I’m not registered at dailymail.co.uk…so, I’m not able to log in.

dailymail.co.uk is supported by ads
maybe, it’s an ad or some dailymail.co.uk feature calling statisticsinfo.exe
from this distance…?

are you US?
are you using VPN?
do you run Edge Sync?

Note: I’m not able to reproduce my side. I have a lot of Edge switches off.

[SoulAsylum]

All: The IP address 52.24.207.204 resolves to “Bordman Bombing Range”. The state is Oregon.

https://www.ip-tracker.org/lookup.php?ip=52.24.207.204

SA

[jjcool]

Hi,
I’m in Melbourne, Australia. I don’t use a VPN and I’m not using Edge synch–as far as I’m aware. I have another Norton notification on my screen right now. I’m attaching the screenshot.
Screenshot 3.docx (337.5 KB)

Confirmation: I am not using Edge synch

[jjcool]

Here is the same screenshot with ‘see details’ revealed.
Screenshot 3 - see details.docx (363.3 KB)

[bjm]

@jjcool
~ is Microsoft PC Manager related to statisticsinfo.exe?

=======================================

https://www.ip-tracker.org/lookup.php?ip=52.179.73.44

=======================================
~ Automatic Program Control → Smart Mode?
~ Low Risk Applications → Alert if suspicious?
~ Automatic Network Control → Smart Mode with Notifications?

[bjm]

as test:
https://apps.microsoft.com/detail/9pm860492szd

Caveat: I’m not familiar with PC Manager

[jjcool]

I use PC Manager, but the larger problem is that whatever the app or program being flagged I always select the ‘forever’ option (as in ‘allow forever’) but that seems to make no difference as the same app or program pops up again and again.

[bjm]

@jjcool

I use PC Manager, but the larger problem is that whatever the app or program being flagged I always select the ‘forever’ option (as in ‘allow forever’) but that seems to make no difference as the same app or program pops up again and again.

So, not always PC Manager?
What DIY fixes have you tried?
Have you clean installed Norton 360?

~ Automatic Program Control → Smart Mode?
~ Low Risk Applications → Alert if suspicious?
~ Automatic Network Control → Smart Mode with Notifications?

as test:
Automatic Program Control → Ask
Program Control → Reset to default

Forever → Allow x 4

[jjcool]

Thank you for the suggestions. I will work my way through them and see what happens. I’ll post the result(s) here.

[jjcool]

Problem solved! It was caused, as you suggested, by the Norton firewall being set on Automatic Program Control with notifications. I reset it to Smart Mode (see screenshot) and since then it’s been 24-hours without a notification. A sincere thank you for your continued interest in the issue and, indeed, the solution.
Screenshot - Smart Firewall.docx (367.0 KB)

[bjm]

@jjcool

Problem solved! It was caused, as you suggested, by the Norton firewall being set on Automatic Program Control with notifications. I reset it to Smart Mode (see screenshot) and since then it’s been 24-hours without a notification.

Maybe, you mean Automatic Network Control was Smart Mode with Notifications…which is default setting.

[jjcool]

Yes, you are right. Should have said Automatic Network Control. I didn’t realize that ‘with notifications’ was a default setting. I think ‘without notifications’ would be a smarter choice

[bjm]

@jjcool

Yes, you are right. Should have said Automatic Network Control. I didn’t realize that ‘with notifications’ was a default setting. I think ‘without notifications’ would be a smarter choice

@jjcool

How do I turn off those annoying notifications asking if I wish to allow a valid digital certificate check? They seem to pop up every 5 mins or so

fwiw ~ with Automatic Network Control = Smart Mode with Notifications.
I’m not seeing annoying notifications “to allow digital certificate”.