How do I UN-BLOCK a website?

There's a website to which I regularly upload images. The uploading recently stopped working. It happens in ALL my browsers.

Speaking with their support, I was told that their experience is that N360 has caused this problem for others.

However, I can't find anyplace to "ALLOW" the website. 

Help!

TIA,

Richard 

Thanks

AHA, in the browser extension I was able to Allow Tracking etc. for that site and now it works!

Thanks for all your help!

Richard

@RGG_2286

RGG_2286:
Looking at your screen capture, after clicking on "Upload Artwork Images",  you are able to chose a file on your computer.  The you tell it to upload once the file is chosen. But instead of uploading as usual, the cursor just spins and the upload never takes place. 

on my side: I'm seeing file uploaded 

RGG_2286:

I have Norton Safe Search, Safe Search and Antitrack installed on Chrome.

Disable Norton AntiTrack for a specific website
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138744797  


Can you try clearing Chrome cookies n' cache...as test. 
Can you try new default Chrome profile with no extensions...as test.  
Can you temporarily disable Norton Smart Firewall...as test.
Can you try Firewall Reset...as test. 
Can you try with Norton Secure VPN off...as test. 


Sorry, on my side: I'm seeing Upload succeeded 

OOPS, sorry. I missed the part where you told me there's no place to "allow" sites. And thanks for the link to test a site.

My apologies.

Faso is a website for artists to show & sell their work.  I do digital art and post it there (after having set everything up). See:   https://www.richardg.me/

Looking at your screen capture, after clicking on "Upload Artwork Images",  you are able to chose a file on your computer.  The you tell it to upload once the file is chosen. But instead of uploading as usual, the cursor just spins and the upload never takes place.

I don't see any Norton popup. What have I missed in setup by not seeing that?  Do I need to add something else?

I have Norton Safe Search, Safe Search and Antitrack installed on Chrome.

Is there anyplace I can ALLOW Faso.com or their IP address in your software?

Thanks so much again!

Richard

https://data.fineartstudioonline.com/home/faso/upload/


png_19287.png

RGG_2286:
The are no error codes at either end, the upload just fails every time. 

as test: free trial of FASO

https://data.fineartstudioonline.com/home/faso/upload/

png_19286_0.png

Caveat: I'm not familiar with FASO

RGG_2286:

Here's the site:  data.fineartstudioonline.com

data.fineartstudioonline.com lands on https://www.faso.com/
data.fineartstudioonline.com
URL Analysed: data.fineartstudioonline.com
NORTON RATING  Safe
CURRENT CATEGORY  Entertainment
Technology/Internet
faso.com
URL Analysed: https://www.faso.com/
NORTON RATING  Safe
CURRENT CATEGORY  Business/Economy
https://www.faso.com/

 

https://data.fineartstudioonline.com/login/


Do you see Norton block when you Sign In?

Can you share "Norton block" screen snip?  (mask PII) 

Here's the site:  data.fineartstudioonline.com

Is there anyplace can enter the url or IP to "ALLOW" this?

  • Norton 360, latest version
  • Win 11 - latest build
  • The are no error codes at either end, the upload just fails every tine. Sorry, but here's not much more info I can provide as is a passive thing.

Thanks!

 

 

~ blocked by Norton 360 or blocked by Norton Safe Web?
Norton Safe Web does not have a local whitelist. 
Submit a website to Norton Safe Web
https://support.norton.com/sp/en/en/home/current/solutions/kb20090 06-Sep-2023

Submissions Portal
https://submit.norton.com/

~ what's the website domain name?  just the name without https://

can you share screen snip?

For Norton technical issues please include details:

  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot (mask PII)
  • Steps to reproduce issue
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