I've been beating my head against the Symantec website trying to purchase Ghost 15. Every time I add it to my shopping cart from the Ghost 15 product page, Ghost 14 is added instead, and I'm emphatically not purchasing an outdated version.
To Symantec: this is very, very frustrating.
Hello geoffreym
Welcome to the Norton Users Discussion Forum
If the link isn't working correctly, I would suggest that you contact customer support via the free chat program. They are the ones to help with subscriptions and such problems. You can contact them by using this link. Just tell them what has been happening.
http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs
This is the link for US/Can. If you need a different location, please consult your local Symantec site for the local free chat customer support link.
Please come back and let us know if you were successful. Thanks.
This problem has already been reported to Symantec. Here is an alternative site that should be working.
http://shop.symantecstore.com/store/symnahho/en_US/DisplayProductDetailsPage/productID.166539400/pgm.6037100/ThemeID.106300/Currency.USD?resid=TANXxgoBAiMAAHUBRiEAAAAO&rests=1275287493981
Please try this site to see if you are able to purchase Ghost 15 from this link. Thanks
If you want the upgrade pricing, then please use this link.
http://shop.symantecstore.com/DRHM/servlet/ControllerServlet?Action=DisplayProductDetailsPage&SiteID=symnahho&Locale=en_US&ThemeID=106300&Env=BASE&productID=168662600&resid=ChQTBwoBAkcAAHC4MVcAAAAO&rests=1274695190180
You should be able to make your purchase using one of these 2 links. Hope this helps
I've been beating my head against the Symantec website trying to purchase Ghost 15. Every time I add it to my shopping cart from the Ghost 15 product page, Ghost 14 is added instead, and I'm emphatically not purchasing an outdated version.
To Symantec: this is very, very frustrating.
Hi geoffreym,
We're hoping that the problem with the online store is corrected soon.
In the meantime, the links Floplot posted should work for you to purchase Ghost 15.
To clarify, the upgrade pricing is available to you for $49.99 instead of $69.99 as long as you have ANY licensesd Norton or Symantec software. It does not even have to be Ghost.
For example, if you have Norton Internet Security you can get the upgrade pricing for Ghost even if you don't have a prior version of Ghost.
Did you complete the actual purchase? If so, did you get a download link for the ISO image and the Ghost installer or just the ISO image?
Hope this helps
Allen