My question is if I uninstall Norton Antivirus 2010 using add/remove programs, will the viruses in quarantine be released and affect my computer?
I have always used Norton Antivirus and buy it every year and I keep it up to date. I have always just put in the latest disk and "updated" or let the disk remove what it wants of the old version and install the latest version.
Lately I have had some issues that I attibute to Norton, so I wanted to do a removal of the 2010 version and clean install of the latest 2011 version.
My 2010 version expires on Tuesday and I have 2011 disk ready to go, just want to know if the quarantined items will be set free to infect my PC between the time I uninstall and the time I install the AV protection.
When you uninstall your Norton product, the items in quarantine will not be released to your machine. Depending upon the method of uninstalling, they will remain in a quarantined state or be removed for the system.
You didn't mention what type of problem you are attributing to Norton, but for a clean uninstall / re-install, I would suggest the following:
Obviously you do not have Identity Safe, so that step is not required and since you have ZoneAlarm as your firewall, disregard any mention of the Windows firewall.
I downloaded the NAV 2011, so am I correct to assume that I can install this and use the product key that came with the disk of NAV 2011 that I purchased? So I basically spent the money on a product key, but it's better to dowload the NAV 2011 from your link because it is the latest version?
I have never done it that way before, just making sure that my product key should work with a downloaded version, before I do it.