How on earth do you contact Norton?

Archive
1

It seems Norton are impossible to contact.  Received an offer via email which I then went through the site to check as I don't click links on emails.  The offer was for Deluxe for £19.99.  On trying to get the offer via Edge browser the link just went to a "Bad Request" page.  So tried on Chrome, clicked on offer for £19.99 but it took me to a payment page quoting me £24.99!  Tried to Live Chat but the chat won't open, it says if the box doesn't open allow all cookies, but they are allowed.  Tried to phone the only phone number I could find but this had a message saying the number doesn't exist.  So how on earth do we get hold of Norton?!

2

Hi all, thank you, I should have said I was in the UK apologies.  Not long after I posted this banner flashed up on the Norton site saying they had issues with phone and chat.  Went out, came back and managed to get on the chat but when trying to upgrade with the advisor the site wouldn't accept a perfectly good credit card.  Had to log out, log back in, delete cookies etc and eventually did the upgrade with a new advisor.  All a bit of a taks though, about as easy as scratching your nose with your elbow but got there in the end, many thanks for all the help.

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Norton Services Status
All components are Operational
https://status.norton.com/

4

Hello @MAX1967 I was reading in other forums on how to contact Norton and I found a number that you could try: 1-866-425-0365. Hope this helps wink

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Hello @Max1967
Welcome to Norton Community
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What's your geo-location/country?

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Please review: How To - Contact Norton Official Support

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