Been checking on feedbacks regarding the "disappearance" of the OFFLINE Identity Safe. And it seems that (based on what some of the mods have replied) there is no hope of bringing the OFFLINE option back.
Questions:
Why did Norton removed an option that a lot of users were comfortable using? What is wrong with the old set-up of having both the Offline and Online option. I thought the previous Norton 360s were stable having both those options.
One moderator here said that to avoid ONLINE mode, you have to avoid the Identity Safe altogether. What kind of reason or suggestion is that, considering you are communicating with YOUR customer who subscribe to your services and therefore are the reason why your company are earning income? It's true, Norton Identity Safe is one of the reasons why a lot of people love Norton better. But to imply a "take it or leave it stance" is kind of OFF in my opinion.
It would be great to explain to us how the ONLINE Identity Safe works. I somehow wasn't able to disable the automatic save logins option, so in the process (without being notified) my online bank accounts, paypal passwords were saved. Will they still be saved ONLINE even if we delete it from our end?
It's kind of ironic for something that is suppose to make us feel safe is doing exactly the opposite. I kind of distrust CLOUD services because of the recent news on hacking and all. I am sure the Norton folks are aware on how sophisticated the hackers are nowadays. There will always be a smart one to break the code. So given the fact that our login details are saved on your cloud services, how safe are we really? Is there really a 100% guarantee that there won't be any attempts of a "rogue employee" to save a copy of all the logins and sell them to crooks? The US military, supposedly one of the most secure institutions in the world wasn't even spared of this dilema. Remember Wiki-Leaks? All it takes is one crazy employee to create a weak link. Put it simple, is the Identity Safe 100% hack-proof?
Learn from Google, Microsoft and other blue chip US companies who thought that their unpopular policies will work their way into the EU. They have been fined, and in some cases fined again for Anti-Trust and Privacy issues. As for Google, it was the "harvesting" of log-in details and accounts that had given them the "red card". I am sure that migrating the offline mode to online without most of us (like me) aware of it is somewhat similar of a privacy violation. You leave us no other option.
Norton has been a strong advocate against identity theft which was why for so many years, since the first N360 came out I have stayed loyal. Norton is such a good brand, a lot of people trust it. But I hope it doesn't get into the heads of the people high up the company thinking they can impose whatever they want to their customers without giving them any other choice or option. It may work in the US, but not for us EU folks. We are used to having options and out privacy protected.
I hope your reply would shed some light on this offline Identity Safe matter once and for all. And that I would end up feeling "genuinely safe" rather than bewildered and unsure about the whole thing.
So, convince me! Sell your product to me once again so come 282 days later, I would continue to renew my subscription.