Hello, I have the last 60 mins trying to find out where to manually enter my new product key. I have Norton 360 delux already installed and have 26 days left of my subscription. I have purchased a new key from a 3rd parts (amazon) and I can’t find now or where to put the new number.
Please support, even if it makes me look stupid 
@David_Harp Here is a related thread with a similar issue:
This AI info may also help, FYI I am not a MAC user but trying to help nevertheless:
AI Overview
To activate a new Norton product key on your Mac, open your Norton product, navigate to “Help” then “Account Information” and enter the product key. You can also find this option under “Device Security” or by signing in to your Norton account and following the prompts.
Here’s a more detailed breakdown:
- 1. Open your Norton product:
Locate and launch your Norton security software on your Mac.
- 2. Navigate to activation options:
- Via “Open” button: If you see the “My Norton” window, click “Open” next to “Device Security”.
- Via “Help”: In the Norton product main window, click “Help” and then “Account Information”.
- Via My Norton account: If you have an account, you can sign in to your My Norton account and follow the prompts.
- 3. Enter the product key:
- “Enter Product Key” option: Look for an option like “Enter Product Key” or “Enter a Key”.
- Enter the key: Input your 25-character product key.
- 4. Follow prompts:
Click “Next” or “OK” and follow the on-screen instructions to complete the activation.
- 5. Verify activation:
Once the process is complete, you should see a confirmation message and potentially a green check mark indicating successful activation
SA
are you Norton 360 for Mac v25?
are you Sign’d In at Norton 360 for Mac - Home
Did you register new key with your Norton account?
Did you request new key term added to current term remaining days?
Note: new key starts new term
fwiw ~ this is from my Norton 360 for Windows
maybe, your Norton 360 for Mac looks similar?
Thank you. I have sorted
Care to share how you sorted?
