That'll teach me to remember the old days and the old tools, do some research to help out and get proven wrong - time for supper anyway! BTW - does it also work on 2013? Must be an older writeup, prior to the 2013 products - maybe why I misssed it.
At the risk of sounding stupid i dont know how to back up the registry..
"BTW - does it also work on 2013? Must be an older writeup, prior to the 2013 products"
Yep, Norton AntiVirus 2003 through 2012, 20.x
Dave - please give me a link so I can bookmark it to avoid being embarassed in the open forum in the future.
<edit> Sweets - sorrry for side tracking this thread!
yank wrote:Dave - please give me a link so I can bookmark it to avoid being embarassed in the open forum in the future.
<edit> Sweets - sorrry for side tracking this thread!
I'm not sure what link you're after, www.norton.com/nrt works for me.
Hi sweets
I use mzbackup on the link below but there are other registry backup tools available that you may look for on the web. A word of warning about cnet download it can have a lot of garbage bundled in the download.
Download and install the registry backup tool, click on the icon to open it. Click in the circle to check create a full registry back up, type in the description box what you would like to call it, this is what you will see when you click on the restore registry button on the user interface, if you follow the path below then it will be the date it was created that will identify it. My registry back up is about 30mb and takes about three minutes to create a back up, but I clean out my registry now and again, having said that I need to mention or there might be some heavy traffic from the big badges, that its not recommended to clean your registry.
C:\Program Files\Mz Ultimate Tools\Mz Registry Backup\Backups\16_07_2013
Seventh one down.
http://www.freewareplanet.net/registry.php?page=5
If you have any questions please ask.
ATB
intesec
Why do you need a third party registry backup tool when regedit is part of windows and backup is built into it?
In following the article How To Remove WMI Updater when opening the registry editor I click the Software tab under HKEY_CURRENT_USER I dont see Norton WMI Update anywhere on the left pane even before I attempted to remove it from the Control Panel. I checked in the Symantec folder there's two subfolders: Norton AV and Shared Technologies but Norton WMI Update is not there. Am I missing something?
This is just a guess but it could be that since I never actually was able to do an update because the subscription expired years before I set up this computer, that once I eliminate WMI Updater in the Control Panel that may be the end of it. It may not actually exist in the registry but what do you think?? Thank you.
Good morning sweets,
Here is some informatrion for you to use to backup your registry - I do believe it is the detailed info forwhat huwyngr was referring to.
If Norton WMI Updater is removed from Add/Remove Programs and does not show on that registry key - then I feel it is safe to say it is removed.
After downloading the 761 KB download of SymNRT from the CNET link provided here to my Desktop and removing NAV 2004 from the Control Panel I clicked Run for SymNRT and got this: "The version of Norton Removal Tool that you are using is expired" So that did not work.
The also provided this link:
http://www.symantec.com/nrtexpired
Which has three steps one of which deletes temporary files and the other has the download for the newere NRT removal tool, the third talks about correcting date/time which doesnt apply
Should i follow the steps described in the link above?? Thanks
Try the link that Krusty13 provided above. Choose the version for Norton Antivirus , Internet security or 360.
Yes, you can follow those instructions - the Temp folder will be rebuilt as necessary upon restart.
The NRT in those instructions is the same version as the one Krusty13 & peterweb posted. The cleaning of the Temp folder is just one addtional step that can be used in addition to the NRT which removes temp files that potentially affect a reinstall - thus a more in depth cleaning.
Thank you!
It appears after running the nrt posted in the last reply twice with a reboot inbetween, I no longer see not only WMI Updater in the Control Panel's Add & Remove Programs, (I never even clicked to remove it there), and in the Registry Editor's Software for HKEY_CURRENT_USER, I no longer see Symantec, Norton or Shared Technologies.
http://www.symantec.com/nrtexpired
However when I type %temp% in the Run box I see many many files... some of them contain names including: "NAVLiveRe...", "NortonAntiVirus 20...", "SymNRT"... Do I delete ALL these files? Or do I leave this alone? Am I finished??
Thanks
Yes, you are to Select ALL and then Delete - which will delete all those files - that is part of the total cleaning thatis accomplished above that cleaned y the NRT.
"Cannot delete ~DFD3AF~ : Access is denied"
When I tried to delete ALL these temp files 44 out of the 97 files went to the Recycle Bin 53 would not delete. None of the NortonAV and SYMNRT files got deleted. They are still there in the temp box. So now what...??
Thanks
Are you using an account with admin priviledges?
http://support.microsoft.com/kb/298345
<EDIT> This is the link that the What if this doesn"t work? at the bottom of the instuctions you were following takes you to:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080512150253EN_EndUserProfile_en_us?entsrc=redirect_pubweb&product=home&pvid=f-home&version=1 I do belive that is a different key than what you were referred to before.
Administrative priviledges? I dont know, will have to check... But what I did was to delete the files individually... all but three files I was able to send to the Recycle Bin. I got rid of all files containing NAV and SymNRT. Should I be able to get rid of all these files?? When i go back to this Temp folder at various times, there are always new files in there.
Again, should i be able to delete all files in there?? I no longer have any NAV or SymNRT files in there..
There is no longer any SymNRT to be found in the Registry Editor
I was able to eliminate all NAV and SymNRT files singly and none have returned. Is it possible some of the files I dont have access to or are denied from deleting are necessary and in use??
As long as you got all the Norton related files as you mentiond deleted - you should be fine. I mentioned the Temp file will rebuild itself - that's the new files it is adding - you should be done.
Yes i dont see any WMI Updater, NAV or SymNRT files in the registry editor, temp files accumulating or in the Control Panel. I guess I'm done?? Anything else to check??
Off the top of my head - it sounds like you are good to go.