I downloaded a program today that I purchased to uninstall a problem program that I could not uninstall through Add/Remove. The program, Mighty Uninstall, has good reviews, but Norton has decided this is a virus, and deletes the exe file whenever I download the program. I turned off Norton so I could get the program downloaded (and was finally able to delete the problem program, deal runner, but once I turned Norton back on, it deleted the Mighty Uninstall .exe file again.
How do I get Norton to recognize that this is not a virus, and get it to allow me to keep the Mighty Uninstall program on my computer?
here are the steps for you: 1. Open your Norton product 2. On the main window click Tasks and there on the Security History option
3. On the opened window click on the drop down menu and select Quarantine 4. On the list find the file you want to restore 5. Click on More Details (bottom, right side) 6. On the new window click on Options (bottom) 7. Click on Restore file 8. Check the "do not detect it any more option" during the restore 9. Close windows
Thank you for your response. I can get through instruction No. 5, where I click on the more details of the program I do not want blocked, When I get to instruction, 6,"6. On the new window click on Options (bottom)" I get a window that is called "File Insights". that does not have an "options" at the bottom to click on. Please let me know if there is another way to get to restore and to tell it not to delete this program.