Have taken up the offer for Norton Utilities and Norton 360 ultimate but despite looking at the help files there seems no way of getting rid of auto renewal. Looking at my subscription there seems no place where it shows cancel renewal despite it being shown in the help files. Where is it?
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I would like to know how to cancel automatic when Norton is not installed on computer. My 88 year-old father did not successfully download the program, but it has been charged for years in a row. He is frustrated that he can’t cancel
Hello @BeverlyNaylor
Do you have access to his Norton account?
Regardless, Norton installed or not installed. Norton subscription is (may be) active.
Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status
Norton Community urges users that do not want automatic renewal to unsubscribe and remove their payment profile. [here]
