How to get to the firewall diagnosis wizard on windows 7

i don't know a whole lot about computers that's why i purchased Norton in the first place anyhow  i was checking my firewall rules and i don;t know how to get to this firewall diagnoses wizard which is suppose to help diagnosis problems with my fire wall, i can not find anything about this wizard that is suppose to help me.  if anybody can direct me please remember i will need a step by step procedure for i hardly know how to even turn this thing on

                                                                                                                    thank u

                                                                                                                    pgibney