How to proceed to remove malware


Hello, This is the fist time I installed Norton 360 Multi-Device in my PC. Please, in which forum I can post a problem that I'm facing in my PC. I've installed it thinking that this could remove all threads from my PC, and it didn't. So, I've installed the Norton Power Eraser and submitted. Both softwares detected virus and threads and removed them but there is another problem happening. The malware opens pop up when I  log into linkedin. Also pop ups appear at the bottom of my screen in IE .

when I do a right click on the pop up this link is displayed:

http://cdn.adnxs.com/p/51/cc/ac/ff/51ccacffa5990ea8cc42b828302faf3e.jpg

 

51ccacffa5990ea8cc42b828302faf3e.jpg

 

Some other details about my PC: the OS is Windows 7. I have installed Norton 360 from a CD I bought today.

Thanks,   

Hi Lraiol,

 

Do nothing more on your own. You will need to go to a Removal Forum.

 

Please register with one of the below Removal Forums. You will work with a trained professional in malware and virus removal. You will work one on one in real time. Please finish with the person you start with.

 

Ed

 

http://www.bleepingcomputer.com/

 

http://www.geekstogo.com/forum/

http://www.cybertechhelp.com/forums/

http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

http://forums.whatthetech.com/