How to remove a computer from activation

one of my laptops is no longer functional.  How do I remove it from Norton 360 activation so I can load it on another computer?

Welcome to Norton Community,

I suggest contacting Norton Support by chat here and explain your situation to them.  They are very good at resolving these issues.  Please let us know if this solved your problem.

Thanks,  Dave.


rt61 wrote:

one of my laptops is no longer functional.  How do I remove it from Norton 360 activation so I can load it on another computer?


Welcome,

Please contact customer support here: http://us.norton.com/support/contact/contact.jsp?pvid=cs

They have the tools to resolve the problem quickly :smileywink:

Stay well and surf safe


dickevans wrote:

rt61 wrote:

one of my laptops is no longer functional.  How do I remove it from Norton 360 activation so I can load it on another computer?


Welcome,

Please contact customer support here: http://us.norton.com/support/contact/contact.jsp?pvid=cs

They have the tools to resolve the problem quickly :smileywink:

Stay well and surf safe


.....Glad we are on the same side.  :smileywink:

for some reason i cannot get chat support.  Is there a number to call that does not cost anything??

Hi,

If you check dickevans link on the bottom right there is another link to phone.

try this link

 

https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?lg=english&ct=united%20states&entsrc=direct_pubweb&version=current&pvid=f-home&product=home&layout=retail&actstat=activated&substatus=current&ncoap=1&partner=&ispid=&sitename=&ncoap=1

 

I think it's working