How to remove my Billing Information in my Norton Account

Norton Security | Norton Internet Security
1

Not the auto-renewal matters.

 

I just don't want my credit card information (Card No., Holder's Name, Expiry Month, Billing Address) to be stored in my Norton Account, and clean that form up. I felt really uncomfortable about this for this is not allowed by me and cannot be deleted.

 

Even to auto-renew, method will be choosen later.

 

Seems there is no such option found on the webpage. Anyone knows the solution to this problem?

 

 

 

 

 

2

Hi,

 

You could have a look at this:

http://www.symantec.com/support/cancel.html

 

Once you cancel enrollment, check if the billing information disappears.

 

Give this a try. But honestly, havent tried myself and not sure if this will solve your issue.

 

Thanks

3

Complete Privacy Policy

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or functionality on the site if the information is essential to complete the transaction or functionality.

 

Legal Notices

Any information sent to Symantec, with the exception of credit card numbers, will be deemed NOT CONFIDENTIAL. You grant Symantec an unrestricted, irrevocable license to display, use, modify, perform, reproduce, transmit, and distribute any information you send Symantec, for any and all commercial and non-commercial purposes.

 

4

Thanks. I've submitted that form and wait for some days. 

 

5

Those credit card information is only necessary for the completion of the initial transaction. As I don't use auto-renewal, therefore, they are not stored for good cause.  

 

 

 

6

No official reply for this?

 

7

This is a user to user forum.  I expect that an official reply is more likely to be in an email.

8

Hello pocoandante

 

Please follow these instructionsl

 

  • You: How do I modify my account information?
  • Nora: You can modify your password and personal and billing information by logging in to your My Norton Account. Once you are connected, click on Profile and then choose the tab that corresponds to the information that you would like to modify.

    •  

    Nora is the Norton Virtual Agent.