How to renew Norton 360 Deluxe, with an activation code which I have bought from amazon

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How to renew Norton 360 Deluxe, with an activation code, which I have bought from amazon?

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Hi bjm_,
Thanks for your reply. In the end, I had to use Norton Support chat. I didn't get an explanation for my problem but the helpful support guy extended my current subscription by 12 months, which amounts to the same thing as my product code being accepted. Thanks again for you interest.

Thanks 

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Hi bjm_,

Thanks for your reply. In the end, I had to use Norton Support chat. I didn't get an explanation for my problem but the helpful support guy extended my current subscription by 12 months, which amounts to the same thing as my product code being accepted. Thanks again for you interest.

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FWIW ~

Learn how to use your Norton product key
https://support.norton.com/sp/en/us/home/current/solutions/v71537110

Activate or renew your Norton subscription
https://support.norton.com/sp/en/us/home/current/solutions/v24808774

Contact Norton Support

Twitter Norton Support
https://twitter.com/NortonSupport

Norton Video Tutorials
https://support.norton.com/sp/en/in/home/current/solutions/v102698236

Norton Products: How-To Video Hub
https://community.norton.com/en/forums/how-to-video-hub

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Hi,
I'm looking to renew a Norton 360 subscription by entering a product key. I have done the following: Open Norton 360. Click on Help > Enter Product Key at the  bottom right. Then follow the prompts to enter the new key purchased.

When I enter the key, some red text appears above the Product Key box.

"Before you can start using your Norton subscription with this new key, we'll need some additional information to register it. Please enroll at norton.com/setup. (-2027)"

When I get there, I'm asked to sign in (to my existing account) and when I've done that, I arrive at my dashboard. I can see nothing telling me what the missing additional information is. My account details already have name, address, telephone number and my repeat billing details are already entered.

What is Norton looking for, please?

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That is very kind from you

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You are welcome. Glad I could help.

 

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Thank you very much

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First, log into your Norton Account and be sure that you do not have Automatic Renewal set up for your current subscription. Then at or very near expiry of your current subscription, open the classic Norton interface by right clicking on the Norton icon in the system tray, then click on Open Norton 360. Click on Help > Enter Product Key at the  bottom right. Then follow the prompts to enter the new key you purchased.