How to reset screen size

Norton 360 for Windows
1

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Issue abstract:

Detailed description: Cannot reset screen size in display in laptop

Product & version number:

OS details: Windows 10

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

2

Hello Cynthia. Please review this Microsoft forums article for help:

https://answers.microsoft.com/en-us/windows/forum/all/i-cant-change-the-screen-resolution-in-windows-10/5d2a157f-331e-40b6-acf5-d51680679e34

Not knowing exactly what the cause of your issue is please focus on the following from the article:

Change screen resolution

  1. Open Start, select Settings > System > Display > Advanced display settings.
  2. Under Resolution, select a new value. We suggest you stick with the resolution marked “(Recommended) ”
  3. After you move the slider, you might see a message that says you need to sign out to make the changes apply to all your apps. If you see this message, select Sign out now.
  4. Note: If your resolution was fine and recently changed (things appear huge, for example), your graphics driver might need to be updated. Run Windows Update to get the latest driver. If it’s just your web browser windows that have changed, try pressing the Ctrl+0 (zero) keys to return the zoom level to 100%.

SA

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