I cannot find my subscription renewal costs ANYWHERE on My Account in Norton web site.
This is ridiculous. I pay for all these subscriptions and I can't go onto the my site and see how much my renewal costs will be for each subscription. It's totally unacceptable. How do i figure out these prices other than looking at last year's costs or waiting for a renewal notice.
I have multiple subscriptions, including Norton Premium, AntiTrack, etc., but can't find my subscription renewal cost for an of them ANYWHERE!
On the "My Subscriptions" tab, it lists them all. There is an "About Subscription" drop-down - doesn't show how much it is. On each subscription, there is a "Manage Subscription" button - it only lets you cancel, no price info.
"Billing Information" tab - only lets you see/change how you pay. Of COURSE that is very visible and available.
"Order History" tab - only shows subscriptions with a cancelled status! Some of those have a receipt in PDF format, but what good does that do me to see how much a product I had two years ago cost me?
It's absolutely ridiculous.
Now, that being said, I'm hoping someone will respond and say, "You dope, you'll easily find that info <here>". I won't be embarrassed at all if that happens!
Renewal Prices: may be higher than the price for the initial term and are subject to change. Renewal prices can be found here. Annual payments are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before.
Renewal Prices: may be higher than the price for the initial term and are subject to change. Renewal prices can be found here. Annual payments are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before.
Users may inquire/discuss subscription $ with Norton Official Support.
Users may inquire/shop subscription $ with reputable retail/online stores.
Users may inquire/discuss subscription $ with Norton Official Support.
Users may shop subscription $ with reputable retail/online stores.
Norton Community does not have access to your Norton account, subscription nor payment details.
Norton Official Support is via Chat or Phone. No Email support.
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~ Contact Norton Official Support ~
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We send a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.
Once you subscribe, the payment method that you stored in your account will be charged to renew your subscription at the applicable monthly or annual renewal price unless you cancel the subscription renewal before the day on which you are due to be charged in your account or by contacting us. For annual subscriptions, we send you an email with the renewal price, the billing date, and related details before any charge occurs so that you know it is coming.
If you want to cancel your subscription and get a refund, visit our NortonLifeLock Cancellation and Refund Policy to learn more about your contract cancellation and refund rights and for exceptions.
