How to skip virtual drive when optimising

I have Norton 360 v5 installed on my new slate PC and it came with MS Office starter and through the wisdom of MS they installed a virtual Q drive.  I can't access this drive at all.  When I try to optimise my drives N360 says it can't access Q drive and stops. 

 

How do I tell N360 to ignor this virtual drive and just scan/optimise the others?

Hi Antmck2011,

 

Welcome to Norton Community!

 

There is no option to select/deselect the drives for Disk Optimization. Please post a screenshot of the message that you get during Disk Optimization.

 

Yogesh

Here's a screen shot.