NAV 2011 [running on Windows 7 Professional] starts a background scan every now and then, on no fixed schedule that I can determine. Okay, fine with me, but occasionally the scan starts at an inconvenient time. When this happens, I can't find a way to stop the scan.
Is there a way to stop a scan in progress?
If not, is there a way to schedule scans (day and time)?
If I can't do either of these, I'll have to turn off automatic scans and manually run scans on my own schedule.
Hello Bulldoggy
The idle quick scans happen when ever there is an antivirus update. They are very quick and light on the system, so you shouldn't notice them. The Idle Full System Scan will occurr approximately every 7 days from the time you installed the program. It will start to run when your computer is idle and will stop when you start to use your computer. It will keep restarting until it finishes the scan, restarting where it was interrupted.
If you would rather schedule your weekly antivirus scans, you can do that also. You would hit scan now, custom scans, next to full system scans, hit schedule and you can set up your schedule for that. However, the idle quick scans will still run. This was found in the Norton Help Files.
If you mean some other scan, please let us know.
Hope you found this helpful and please come back and let us know if this is what you mean. Thanks.
In case my question was not worded properly, I will try again: How can I cancel - not pause - a Full System Scan that has started running?
If this is not possible, I will schedule the Full System Scans.
You can't cancel it, only pause it and then as soon as your system is idle for the set amount of time it will start again, and again, and again.
The full automatic scan runs once a week at pretty close to the exact time and if it's triggered to run when your normally using your system it will continue to bother you every time.
I went under "settings" and under "idle time scans" and I turned it off temporarily. Then I re-enabled it one night when I woke up at 4am for a snack :) (I keep my system on all the time)
Now it doesn't bother me anymore, the logs shows it running every week a little after 4am.
Also be aware that the disk optimizations and norton insight can run background tasks if you use them.
Dave
HI Bulldoggy,
As Floplot mentioned earlier you can disable the Idle Full System Scan as she outlined and schedule one for a time of your choosing.
In fact when you try to schedule a full system scan as Floplot explained NIS will automatically ask you if you want to disable the IDLE full scan and you should answer yes to this.
Also, even when an IDLE full scan is running it will stop automatically when you start using your computer and resume again at a later time when your computer is once again IDLE. Some other users have noted problems with IDLE full scans continuing to run when a CPU intensive application is being run at the same time but once you actually use your computer (such as using the mouse) the IDLE full scan will automatically stop.
Idle Quick scans which are run when new definitions are downloaded cannot be stopped but these should never be a problem since they typicaly take less than 1 minute to run.
Hope this helps and please let us know how it goes.
Best wishes.
Allen