I keep getting pop up every time I start up my laptop telling me that my driver updater subscription needs renewing. I have already paid for it, but still pop up appears. I spent 40 minutes on phone talking to an operator who assured me that she had resolved the problem and I would not see the pop up any more, but today it has appeared on both laptops. Please help, its driving me mad! I have been a Norton subscriber since 2004 but I am seriously thinking of going elsewhere. It would help if it was made easier to actually speak to someone that spoke good English as I had awful trouble yesterday trying to understand the operator. I am using Windows 10 Home
Did you allow automatic renewal or did you purchase a new subscription? If the Driver Updater subscriptions work the same as 360, if you purchased a new subscription and let the old subscription expire you will see these messages for about 30 days. There is nothing you can do to stop them.
Um, you paid for "new" Norton Driver Updater subscription.
Were you running Norton Driver Updater trial?
Did you install/reinstall Norton Driver Updater?
Did you activate/register Norton Driver Updater subscription with your Norton account?
Does Norton Driver Updater run and report?
Maybe, Norton Driver Updater subscription will sync with Norton servers...after awhile.
What did Norton Official Support say was the issue?
Confirm you have Remote Management enabled?
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v72910774
Caveat: I do not run Norton Driver Updater
FAQ: Norton Driver Updater
https://community.norton.com/en/forums/faq-norton-driver-updater
fwiw ~
Run Norton Autofix to detect and repair common problems
https://support.norton.com/sp/en/us/home/current/solutions/v15756942
Please run Norton LiveUpdate + Restart (not Shut down) machine.
Be sure you are using the Restart command. Not 'Shut down' and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here. (credit peterweb)
Turn On or Off Fast Startup - W10 - W11
Please post back progress
Find out what to do if prompted to renew your Norton subscription
https://support.norton.com/sp/en/aa/home/current/solutions/v68204730
Norton Community does not have access to your Norton account, subscription nor billing information.
Please Contact Norton Official Support regarding your Norton account/subscription/payment/refund.
Please review: How To - Contact Norton Official Support via chat/phone
Please review: How To - Contact Norton Official Support via social media
Please review: How To - submit Cancellation & Refund Request