How to Stop Quick Scan

Norton Security | Norton Internet Security
1

Greetings,

 

Quick Scan is running several times by day, and I don't know why. How do I stop it? I already have Idle Time Scan turned off.

 

Thanks,

Shane.

2

Greetings,

 

Quick Scan is running several times by day, and I don't know why. How do I stop it? I already have Idle Time Scan turned off.

 

Thanks,

Shane.

3

drshlomo,

 

How do I upgrade?

 

Thanks,

Shane.

4

Idle Time Scan for both versions refers to the Full System Scan.  You can not turn off the Quick Scan; it is designed to be light and scan the start up files and processes and what is running in memory currently.

 

 

You can find information on what is improved and fixed and how to upgrade here .

Message Edited by dbrisendine on 09-24-2009 09:49 PM
5

When I view the Scan Results in Security History, I see both Idle Quick Scan results and Full System Scan results. The Full System Scan results are for the manual scans that I do once a week. The Idle Quick Scans are happening several times per day, and I would like to turn them off. The Idle Time Scan is Off is Settings, so is there another setting that I need to change?

 

Thanks,

Shane.

 

6

Hello Shane,

 

As dbrisendine mentioned, there is no option to turn off the Idle Quick Scans.

 

These scans are an important component of the newer Norton Product line as they scan the areas of your computer that are often the target of viruses and security risks. They do not scan your entire computer, therefore they are very fast and are designed to run only when your computer is idle.

7

There is an "Idle Time Scan" option in Settings, Computer Settings, Computer Scans. There are four options:

 

  • Off
  • Weekly
  • Monthly
  • Quarterly

 

So, does this setting do nothing at all?

 

Thanks,

Shane.

8

The Idle Time Scan option refers only to the Idle Full System Scan. 

 

This is the scan that examines your entire computer, not just the limited areas examined by the Idle Quick Scan.

 

The Idle Full System Scan can be set to Off / Weekly / Monthly / Quarterly.

 

If you set up a scheduled scan to run at a specified time and day, the Idle Time Scan will revert to Off.

 

Again, this setting has no bearing on the Idle Quick Scan.

9

Hi Shane

 

You are also running an older version of NAV 2009 and if you have a current subscription, you can update to NAV2010 also.

10

Hi Shane

 

Good suggestion from drshlomo and floplot; you can go to the Norton Update Center (link below) if you want to update to NAV 2010 - as a NAV 2009 user, you are eligible for a free update to NAV 2010.

http://updatecenter.norton.com/
11

Thanks for the link.

 

Shane.

12

 :smileyhappy:

Shane Hi,

 

I apologies for not getting back to you with the address for the Update Centre, sorry.

 

Fortunately, you have it from Yaso_Kuuhl, I am pleased to see.

 

Anything further, please do not hesitate to contact us.

 

Enjoy and keep reading these boards, they're really helpful to all of us.

 

Cheers,

 

drshlomo. 

Message Edited by drshlomo on 26-09-2009 05:22 PM