If VPN is on, several sites will not load onto my machine without my filling many forms testing whether I am a robot or not. Other sites are "Not found" or my address cannot be recognized or found.
They seem to be in a state of denial about the various issues with the VPN, today mine worked for about 20 mins, then started blocking sites, until eventually no sites were accessible.
So, is Norton going to do anything about the VPN blocking sites from loading? Some days things seem to work fine. Some days things work fine for a while and then no sites will open until I shut down the VPN. Some days from the get go, sites won't open until I shut down the VPN. This happens on two separate computers, so it's not a computer thing, it's Norton thing. How about fixing it?
Martin52:
You answer is not correct in this cases, Norton VPN is blocking virtually every site including Google, I can’t even access my own website. Given the number of posts on the subject it is clear that Norton have a major issue on their hands, they need to come clean and stop hiding behind excuses such as that given by the poster.
If you are getting all sites blocked, you do not have the same issue as the OP, who noted they could not access 'some' sites when the VPN is active. So the information I gave to the OP does sound correct for the OP.
There are other issues reported here that sound more like what you are seeing.
Norton answered my previous enquiry by giving me directions to my VPN and said I should then alter my VPN location. The problem is that the page where my VPN is located gives no place where I can make any changes to my VPN. I was shuffled around several screens so that when I found my VPN the instructions were now swamped by the screens I needed to get through in order to bring up My account in Norton. If this sounds complicated it really was confusing and very frustrating. When I switched off my VPN I had no problem using my computer and several warnings that I was now at risk. Is there no way that Norton can arrange a direct simplified means of using their site?
You answer is not correct in this cases, Norton VPN is blocking virtually every site including Google, I can’t even access my own website. Given the number of posts on the subject it is clear that Norton have a major issue on their hands, they need to come clean and stop hiding behind excuses such as that given by the poster.
Many web sites do not allow access from known VPN IP addresses. They do this for copyright, legal, and political reasons. There is nothing a VPN provider can or should do to circumvent these legal protections.
If you have to fill out extra information for a log in, it is because the site has detected a login from a location it does not recognise as your regular location. So in case it is someone else trying to log in, you are asked for additional information to confirm it is you. They are just protecting your account.