I have Norton 360 on my Samsung tablet which has now become inactive. The main subscription was renewed a couple of months ago (for my main pc) but the install on the tablet wasn't updated at the time.
I have now come to update the install on the tablet but it's asking me to subscribe. Do I just use the product key that I used on my main pc for this?
You are welcome. Glad I could help.
@peterweb. Thanks for the response and that sorted it!
You cannot enter a product key into a mobile Norton 360 product. Just signing into your Norton Account will pick up the active subscription and activate your product.
As I see no way to sign out of your Account from within the 360 product, go into Android Settings - Apps. Scroll to the 360 app and clear the app cache and app Data. Restart the device. This will reset your 360 to a trial version. To get the full version back, open the 360 app, then tap Sign In to log into your Norton Account. Enter your Norton Account information and you should have the full version again.
Hello. Yes, use the product key from your subscription in your Norton account. That should activate Norton for you.
SA