Hello! I can’t unlock the Norton storage via push notifications. I receive a push. But when I click on it, I see this error. ״An occurred while unlocking your desktop vault.Please try again later”. I checked on different operating systems Windows 10 and 11 and on different browsers Edge, Firefox, Chrome. All browsers are updated to the latest versions. Norton extensions are updated to the latest versions. The NPM program on the iPhone is the latest version. I reinstalled both the extensions and NPM on the iPhone. This did not solve the problem.I think that the problem is on the side of Norton.. Conducting operational systems. Conducting browsers. Various accounts for entering the storage What is the solution to the problem?
As you have reinstalled the NPM app on your mobile, you will have to set up the Passwordless Unlock again. It is not the phone number of the mobile that is used to identify the device but the serial number of the NPM app installation.
I have set up NPM on my iphone. This does not solve the problem.
And to confirm you setup the Passwordless Unlock again after setting up NPM app again?
It’s been a while since I used this feature, but IIRC, this has to be setup on each browser.
I configured it in each browser. I checked it on my brother’s computer. The same problem. So I think the problem is on Norton’s side.