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What is the error message you are seeing?microsoft
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Hello @ReginaA_Rutigliano
Edge version#?
What happens when you Sign in to sync data?
VPN off?
Sign in to sync Microsoft Edge across devices
https://support.microsoft.com/en-us/microsoft-edge/sign-in-to-sync-microsoft-edge-across-devices-e6ffa79b-ed52-aa32-47e2-5d5597fe4674
Enable or Disable Sync Browsing Data in Microsoft Edge Across Devices
https://www.elevenforum.com/t/enable-or-disable-sync-browsing-data-in-microsoft-edge-across-devices.16826/
Syncing will have issues when a VPN is enabled.
Turn off any VPN and try to sync.