I can't access any Norton websites on my laptop

If you can access gmail, I recomemnd not to use your flash drive

Symantec does not like Pastebin being used on this forum.

 

Quads

Paste bin is merely a paste website.  I was on my mobile so the best thing I can do is to paste the entire message into paste bin.  Here is the tiny urls (so that you can easily remember it) for the download:

 

http://tinyurl.com/tywsop

Sophros tool

http://tinyurl.com/tysym
Symantec tool


Quads wrote:

Symantec does not like Pastebin being used on this forum.

 

Quads


Oh OK...

If I remember from sometime ago, Pastebin and another similar is associated with Piratebay

 

Quads

Sorry - I already used the flash drive, and it's working .   It is scanning right now, and found the Virus "W32/ConfikMem-A".....but now it's showing the scan it could not open a lot of other files to scan.  I'll let you know what happens in the end instead of this running commentary :)

But remember to NOT plug/use the thumb drive/USB flash disk into the "clean" computer without disinfecting it first by either "Formating" it or scanning it with NIS11

Right....thanks for reminding me to do that.

 My laptop is fixed!

 

This is an awesome forum, and many thanks to those of you who took all the time to help me.

 

Best wishes,

Jane

To make sure there is no other malware installed, download and run malwarebytes malware

http://www.malwarebytes.org/

After installation, open the program and run a "Full scan" after updating MBAM defs. 

 

Another good on demand scanner is superantispyware. 

 http://www.superantispyware.com/portablescanner.html?tag=SAS_HOMEPAGE

 

To others: there is a portable version for SAS now.

Good to hear, jane123.  Please follow Tywin7's advice to do some scans, particularly with Malwarebytes'.  If one malicious program was installed on the PC, there is a strong possibility that there may be others, as well.  Go to WIndows Update again and make sure to install any High Priority items recommended in the Express Install category.