I have not been able to sign in to my Identity safe Vault. It asks me to sign-in, which i do, then it brings me back to the sign in prompt again. So I reset my password, SAME Thing it's been this way for a while now!! & Sometimes I open it for the 1st time in a few days & It says that i had logged into the vault too many times so i was locked out for 10 min... ( & I've done the live update, restarted my PC, Ran the Power eraser ETC.) I CAN NOT ACCESS MY ADMINISTRATIVE OPTIONS, The Password AGAIN is ALWAYS wrong & Can Not get a new one from MY PC!!!! SO I can not get rid of all the Bad or infected files.
Another problem I bought Norton when I got a new lap top. I installed Norton 1st thing, so I had 9 more devices I could add so added my PC & smartphone. After a week on the laptop it randomly changed to"trial expired? IT's a 1 year deal so needless to say I can't get norton to re download, plus MY phone is doing the same sort of things as my PC! PLUS THE PERMISSIONS keep GETTING TURNED OFF randomly SO I now Have to Check every Single Time befor I go online? I really am at a Loss I had No problems on any of my devices, except my laptop, prior to Me INSTALLING Norton SO what is the solution I have tried everything I've read to No Avail.... I'm EXTREMELY CONCERNED!!!!
The browser i use is Google Chrome and Windows 10
Phone is a Samsung S5