I haven't been able to run live update for virus and spyware definitions for the past 2 days. The last time I ran live update was 5 days ago. What is happening? Can anyone help me?
H3164 wrote:I haven't been able to run live update for virus and spyware definitions for the past 2 days. The last time I ran live update was 5 days ago. What is happening? Can anyone help me?
Welcome,
Can you tell us a bit more about your system - OS, version of your Norton product, etc.? Have you run any scans? If so, what were the rresults?
Thanks
Win 7 ultimate 32-bit NIS V20.3.1.22
I just scanned my pc and there were 46 tracking cookies resolved.
I'm still unable to run live update though.
Everytime I run live update, the Norton LiveUpdate Summary states Norton Web Protection Definitions (failed to complete), Norton Smart Virus Definitions (Failed to complete), Norton 2013 Whitelist (Failed to complete), and Norton 2013 Reputation Revocation List (failed to complete).
Any suggestions on what I should do?
Thanks
hi this happens sometimes the update problem, most of the time doing this
https://support.norton.com/sp/en/us/home/current/solutions/kb20080409124354EN_EndUserProfile_en_us
will update norton with no issues let me know if it works
Hi, thanks for the info. I've been away from my PC for a few days and when I turned it on just now, I found out that the last virus definitions update was 4/24/2013. I ran LiveUpdate and the summary stated Norton 2013 Reputation Revocation List (Failed to complete) and Norton Web Protection Definitions (Failed to complete).
From my last LiveUpdate problem, I've learned to wait and see whether the problem will fix itself or not before I start worrying about it.
Thank you very much for your info. I've downloaded the file you've suggested, though, for future use.