I've been trying to uninstall Norton Ghost 15. I get the message "File "C:\Program Files (x86)\Norton Ghost\Agent\SpnRegister.dll' can not be found. Make sure the file is on target system or installed already". Then I get another Message that says "ERROR: Failed to have success running UninstallDriver function in MSIUninstallDriver Function". I then tried to repair the program from the Ghost 15 CD. I then got a 1720 error code and it would not repair itself or reload the program. I tried the Norton Removal Tool but it goes to a screen that said I have to do a manual removal of Norton Utilities 14 and Norton Utilities 15. I have long removed 14 and never had 15. It won't let me get any farther than that. Can anyone help me with this?
Let's try again. I did not click Post thank you Microsoft.
If your OS is Windows 7, this may help. Let me know if not sure how to edit the Registry.
Here's another link on the same problem that mentions the previous link I sent. The solution was similar, but the Norton Utilities Registry entry was at a different location. You may have to search the Registry for "Norton Utilities" to find the proper location per this solution - also Windows 7.
I've been trying to uninstall Norton Ghost 15. I get the message "File "C:\Program Files (x86)\Norton Ghost\Agent\SpnRegister.dll' can not be found. Make sure the file is on target system or installed already". Then I get another Message that says "ERROR: Failed to have success running UninstallDriver function in MSIUninstallDriver Function". I then tried to repair the program from the Ghost 15 CD. I then got a 1720 error code and it would not repair itself or reload the program. I tried the Norton Removal Tool but it goes to a screen that said I have to do a manual removal of Norton Utilities 14 and Norton Utilities 15. I have long removed 14 and never had 15. It won't let me get any farther than that. Can anyone help me with this?