I end up signing up for Newton and I didn't mean to we're trying to see how much it cost and I dropped my phone and they hit the pay button and I canceled the renewable but I need to get canceled all together I just don't have the money for it and I was j

[Richard_Johnson]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description: I’m sorry I don’t know if I’m doing it right but I just signed up for Norton and I didn’t want to I was trying to see what the price was that I dropped my phone and it hit pay and it did and I’m trying to get off of it can anybody help me please

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

[bjm]

You want to cancel your Norton recurring subscription?

Do you see Manage Licenses | Manage Renewal on your My Subscriptions page?
https://my.norton.com/extspa/account/subscriptions

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

Norton Community urges users that do not want automatic renewal to unsubscribe and remove their payment profile. [here]

Norton Cancellation and Refund Policy [here]

====================================================

Do you have access to your Norton account?

Do you see Manage Renewal on your My Subscriptions page?
https://my.norton.com/extspa/account/subscriptions
for example:

Manage Renewal →

Unsubscribe →

=======================================

Stop your Norton subscription from automatically renewing [here]

Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their payment profile.

[peterweb]

If the purchase went through the app store for your phone, see this information for getting a refund from the app stores. Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store

[bjm]

also posted here

Stop your Norton subscription from automatically renewing [here]