I have just about had enough. I can not contact a human either by phone or chat

I have just about had enough. I can not contact a human either by phone or chat. Both phone numbers are not connected or fall out. Can anyone help me contact a norton person to solve my problem. I keep getting McAfee advertising on my screen. Should I cancel my Norton account and join McAfee? I am in Australia. All I want to do is speak to a human and stop getting McAfee spam over my screen. I am in Australia. I have just wasted 2 hrs of my life trying to contact Norton.

Hello @Ian_Ninness
Did you recently install any programs or browser extensions?
Did you recently allow push notifications?
Did you recently change site permissions?
Do you run browser sync?

We’ve heard users complain not able to reach Australia support.

Hello @Ian_Ninness
Please post progress

Hello @Ian_Ninness
Please post progress

Same thing happened to me in Nov 2025 and it cost me $25,000 in a scam purportedly by “Norton Security Team”. That happened after chat proved useless, as it always does, and Norton doesn’t provide even an emergency phone number to call, so I searched the internet for any number and what I got was a “Norton website” with a number. $25,000 later, after writing and registering a letter to Norton, not a peep. Do NOT recommend Norton to anyone for whom you care. They’ve proven they don’t care. Routine performance and collection of fees is all they care about.

Jeg kan ikke se dine problemer jeg har ikke problemer med eu og us de er lidt forsinket med info men det er der en grund til da de info jeg skal have er nda og de kommer senere når de er klar ikke et sek før tid de arbejder stadigvæk på de 2 patch jeg skal have info om når de er færdig så får jeg info så jeg kan hjælpe dem ikke før håber du får løst dit problem