Issue abstract: I want to cancel and get a refund for my annual subscription
Detailed description: Norton 360 for Mac Premium
Product & version number: kkgrdqyf6cch
OS details: active
What is the error message you are seeing? n/a
If you have any supporting screenshots, please add them: n/a
I cannot de activate my annual subscription and request a refund.
Hello anyone there
This isn’t working it asking me some questions that I am not find the answers from my Invoice. I do not need this product anymore. I didn’t notice that it would renew. also Norton 360 Premium $154.99 plus tax $168.00 isn’t the price I paid the first time I bought the product. I originally bought basic Norton $59 because I didn’t think I needed it. NOW, $159.00, feel very very robbed AND feel sending me in circles so I would give up AND not get my refund. I want to uninstall the program. PLEASE RETURN MY FUNDS.
What happens when you try to contact Norton support?
Have you tried contacting Norton support by chat, phone, social media?
Care to share your geo-location/country? Maybe, I can Norton support phone number…your location.
Norton Community does not have access to your Norton account, subscription nor payment information.
Uninstall your Norton device security product on Windows
https://support.norton.com/sp/en/us/home/current/solutions/v15972972
Norton Community does not have access to your Norton account, subscription nor payment information.
If you use Norton to renew your subscription then it will be very expensive. The best thing to do is buy Norton 360 from Amazon which is very cheap and add that key to your Norton account. Then contact Norton to transfer subscription from the recently purchased Norton 360 to your old Norton 360. Voila, your Norton product will continue to work!!
I am not going to subscribe annually because it is a fraud, Norton no longer has customer service personnel, he does not answer and it takes 20 minutes with a guy who ended up hanging up on me. I am very dissatisfied with this purchase of antivirus for Mac.