2/4/11 Norton Internet Security download. I purchased a new computer in Dec which had Norton Internet Security for 60 days, I tried to renew several times culminating in a $99.99 charge to my bank for 2 years....never got the download, couldn't talk or email anyone, it was all virtual or India who couldn't do the refund,....now I just want my refund. Thanks for your help, it just is impossible to get anything done virtually?