I have been using Identify Safe for over a year now on IE9 without an issue. I for the past three now, I noticed the Identify Safe icon on my tool bar is no longer there. I click on the tool bar and it is not shown on the list of items to turn off/on. I have also looked on this site and looked into the internet options, advance tab to confirm that third part extensions is selected. One in a few days, I would briefly see the identity safe on the tool bar, but then goes away again.