Identity Safe and CPANEL

I use cpanel to access my website hosting services tools. I added the login to Identity Safe manually because everytime I tried to login Identity Safe would not recognize it and give me the option to save.

 

After I added the website manually it now comes up but only populates the password.

 

I am using Windows 7 and Google Chrome as my browser. I found it does fill in the user when I try this in IE9.

 

I used the search option to find a solution before posting but it returned no results when I searched for cpanel.

 

Anything I can supply to help?