Hello, this is my first post on the Norton forum. I explored a bit to see if this issue has been brought up, and while users have raised similar problems, I though I'd start a new thread to present the issue as clearly as possible.
I have Norton Internet Security, version 21.6.0.32. I'm running Google Chrome 37.0.2062.124 (32-bit) on Windows 7 Professional 64-bit. I have a high DPI screen, and my default zoom for Windows is 125% (which was the default on my PC).
Some automatic Norton updates were installed yesterday, and since then my Identity Safe Chrome Extension has been buggy. The toolbar appears very large, and the drop-down menus for pages with multiple logins and the identity safe drop-down menus are detached from the toolbar and appear in the middle of the browser window. Furthermore, when clicking the drop-down to show multiple logins, Norton suddenly appears in my Windows taskbar. Finally, when toggling on the toolbar by clicking the extension button, the toolbar doesn't appear until I refresh the page. Before the update, it would appear immediately after clicking the button.
I keep Chrome's default zoom at 125%. I noticed that the problem goes away when I set the default zoom to 100%. However, I've always used Chrome at 125% zoom, and the Norton extension has never appeared large or buggy like this. All of the important functionality is intact, but it's rather annoying.
I've attached some screenshots to clarify the problem. Is there any setting I can change to fix this? If not, can the Norton developers look into the problem?
Thanks.
http://imgur.com/oUaFfxc
http://imgur.com/9PeYnaz