Identity Safe fills my Community.Norton.com username and password instead of my MyNortonAccount username and password when I visit the sign-in screen for MyNortonAccount. I have not given log-in information to my Identity Safe about MyNortonAccount, so Norton's Identity Safe should not fill-in anything in those username and password fields.
Norton's Identity Safe being confused between MyNortonAccount and Community.norton.com sign-in screens seems wrong.
Naturally, when I am not signed in to my Identity Safe, this autofilling does not happen.
Identity Safe fills my Community.Norton.com username and password instead of my MyNortonAccount username and password when I visit the sign-in screen for MyNortonAccount. I have not given log-in information to my Identity Safe about MyNortonAccount, so Norton's Identity Safe should not fill-in anything in those username and password fields.
Norton's Identity Safe being confused between MyNortonAccount and Community.norton.com sign-in screens seems wrong.
Naturally, when I am not signed in to my Identity Safe, this autofilling does not happen.
Identity Safe might have identitfied that both these web pages are from the same Norton domain. That is the reason for incorrectly filling the Norton Community user credentials into Norton account website.
To prevent Norton from filling in wrong credentials to your Norton account, you can
1. Browser to the Norton account web page
2. Select "Do Not AutoFill this Page" option from the toolbar
3. Now My Norton account web page URL will be added to the Autofill Exclusions list
4. From now on Identity Safe will not autofill My Norton Account page
Thalir probably has the right idea, but still here is the information viveksu has asked:
I could test just four combinations.
NIS 2011 fully updated (18.6.0.? - need to look again at other machine), Windows XP s.p.3, Internet Explorer 8.
NIS 2011 fully updated (as above...), Windows XP s.p.3, Firefox 5.
Norton 360 version 4.3.0.? (no longer on machine since upgrade), Windows Vista Home Prem., Internet Explorer 9.
Norton 360 version 5.1.0.29, Windows Vista Home Prem., Firefox 5.
Norton 360 version 5.1.0.29, Windows Vista Home Prem., Internet Explorer 9.
Reminder: I have Identity Safe log-in stored for the community norton forums, but I do not have a log-in set stored for MyNortonAccount. When I a signed in to Identity Safe, and open the sign-in screen for MyNortonAccount, the username and password for the community forums of norton is auto-filled where none should be filled.
Identity Safe fills my Community.Norton.com username and password instead of my MyNortonAccount username and password when I visit the sign-in screen for MyNortonAccount. I have not given log-in information to my Identity Safe about MyNortonAccount, so Norton's Identity Safe should not fill-in anything in those username and password fields.
Norton's Identity Safe being confused between MyNortonAccount and Community.norton.com sign-in screens seems wrong.
Naturally, when I am not signed in to my Identity Safe, this autofilling does not happen.