Identity Safe Login Location

Hi all I was wondering if it was possible to restore my logins from a previous backup as i have done a windows 7 upgrade and now lost all my passwords does anyone know the location of the files where norton store these passwords so I can manually restore then from a back up?

 

Thanks for reading Sam

No I didn’t do a norton backup I have a manual backup of my entrie drive so i should have all norton and system if someone just new the location and name of the files where the logins are stored??

Hi all I was wondering if it was possible to restore my logins from a previous backup as i have done a windows 7 upgrade and now lost all my passwords does anyone know the location of the files where norton store these passwords so I can manually restore then from a back up?

 

Thanks for reading Sam


SamIsDaMan wrote:
No I didn't do a norton backup I have a manual backup of my entrie drive so i should have all norton and system if someone just new the location and name of the files where the logins are stored??

 

If you didn't back it up then I do not know where, within the program, it would store this data. It is likely to be encryted for security.

SamlsDaMan,

 

Greetings !

 

IDDStore.dat file is the one which holds your Identity Safe data in an encrypted form, which resides at C:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-1229272821-484061587-1176238915-1005\

 

In addition to copying the IDDStore.dat file, you should also copy the other files that reside in the same directory, like IDDStore_bak.dat, *.ico and *.png files (if any). Here are some steps to follow:

 

1) Turn off Tamper protection. Open the NIS Settings dialog, go to the "Miscellaneous Settings" category, and click the "Norton Product Tamper Protection" slider so it switches off. Set the duration "until system restart".

2) End the process that is holding the file in use. At a command prompt, type the following command:
net stop "Norton Internet Security"

3) I'll refer to the folder that contains IDDStore.dat as the "user profile folder". Copy the files from the user profile folder on your backup drive into the user profile folder on the primary drive [C:]

 

Don't copy the folder itself, just the contents. For example, copy I:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-1229272821-484061587-1176238915-1005\*,* into
C:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-2052111302-73586283-682013330-500\*.*

4) Restart the computer

5) Log into Identity Safe

 

Hope this helps.

Message Edited by Thalir on 09-24-2009 01:19 PM

Thalir wrote:

SamlsDaMan,

 

Greetings !

 

IDDStore.dat file is the one which holds your Identity Safe data in an encrypted form, which resides at C:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-1229272821-484061587-1176238915-1005\

 

In addition to copying the IDDStore.dat file, you should also copy the other files that reside in the same directory, like IDDStore_bak.dat, *.ico and *.png files (if any). Here are some steps to follow:

 

1) Turn off Tamper protection. Open the NIS Settings dialog, go to the "Miscellaneous Settings" category, and click the "Norton Product Tamper Protection" slider so it switches off. Set the duration "until system restart".

2) End the process that is holding the file in use. At a command prompt, type the following command:
net stop "Norton Internet Security"

3) I'll refer to the folder that contains IDDStore.dat as the "user profile folder". Copy the files from the user profile folder on your backup drive into the user profile folder on the primary drive [C:]

 

Don't copy the folder itself, just the contents. For example, copy I:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-1229272821-484061587-1176238915-1005\*,* into
C:\Documents and Settings\All Users\Application Data\Norton\{random_numbers}\Norton\IdentitySafeDataStore\S-1-5-21-2052111302-73586283-682013330-500\*.*

4) Restart the computer

5) Log into Identity Safe

 

Hope this helps.

Message Edited by Thalir on 09-24-2009 01:19 PM

 

Thalir,

 

Great post. Thanks for digging that information out for everyone.

HI.

 

I am trying to follow your directions with NIS 2010 but when I type in the net stop "Norton Internet Security"..  I am getting a message back saying

 

The requested pause or stop is not valid for this service.

 

I cannot seem to stop this process.

 

Any ideas?

 

Thanks,

 

George

 

 


wxperson wrote:

HI.

 

I am trying to follow your directions with NIS 2010 but when I type in the net stop "Norton Internet Security"..  I am getting a message back saying

 

The requested pause or stop is not valid for this service.

 

I cannot seem to stop this process.

 

Any ideas?

 

Thanks,

 

George

 

 


 

That's because of two reasons:

1) "norton internet security" is not a valid service name.  The right name is "nis"

2) the nis service cannot be stopped anyway, because there's no provision for it.

 

Open up a Win Task Manager.  Go to services tab.  Click on the name column.  Scroll down to where "nis" is located.  That's your proof of the correct service name.

 

Guess they'll have to modify their instructions.

 

And hey!  This is not solved yet…!  :smiley:

Oh yes from NIS 2010 onwards the user will not be able to manually stop the service. Instead kill the two ccSvcHst processes through task manager and try.

Hi,

 

Those tasks cannot be killed via task manager.

 

George

FYI....  I did come up with a solution to my problem.

 

I use VMWARE and created a virtual workstation

- installed NIS 2009

- Turned off the NIS 2009  tamper protection

- stopped NIS 2009 (which unlike NIS 2010, you can do)

- copied my files over

- restarted NIS 2009

- did a backup of my cards and log-ins (via the NIS interface)

- copied that backup to my real PC

- ended th VMware workstation

 

Then I did a restore using NIS 2010 and all of my settings were back.

 

Kind of a tedious way to do it but after I came up with the idea it only took about 30 minutes.

 

Thanks for all of the help.

 

George