Identity Safe Logins Gone

I typically use Identity Safe from my toolbar.  Each time I log in, it asks me if I want to stay local or move to cloud.  Yesterday, I clicked move to cloud.  The software gave me a notice that the data had been transferred to the cloud server.  Now I have no logins either local or on the cloud, also no local backup file.  Has anyone else run into this issue? Was it resolved?  If so, how?

Thank You