Hi. My Norton Internet Security has just performed an update, after it did it asked for my primary password to log back in. However, when I tried to open my vault I was taken to a different Norton login screen than I am used to (i.e. when logging into the vault) and I was asked to log into my account. When I logged in, it did log me into my account but would not allow me to enter my vault. I tried my account password and my vault password and neither worked. I use internet explorer and have a Norton toolbar installed which was working fine yesterday before the software update.