I have used this feature for a couple of months now, however, today it is not working. None of the settings appear to have changed. I am able to log-in & the option to auto-fill when I visit relevant pages is still selected, however, I have tried visiting numerous pages but it fails to populate the details as it should. I also created a new password for a new site today & DIDN'T get the usual prompt asking me if I wanted to save the details to NIS. Everything looks like it is working, but it just isn't.
I have tried re-setting / re-starting to no avail. It just doesn't work. I use Firefax 3.6 but updated some weeks ago, so unless they downloaded something that I am not aware of, there have been no changes.
Any ideas?
I resisted using this feature for some time because I thought if something stopped working I might lose all of my passwords. I am therefore glad I kept up my old trustworthy back up (known as paper & pen!) so I still have them. To be honest, the convenience of having used Identity Safe for a few months has already been offset by the time I have spent today trying to figure out what's wrong, so unless there's a simple answer I'm not going to waste much more time on it - I'll stick with the convenience of a sheet of paper, my fears having come true!