Identity Safe passwords etc

Norton Security | Norton Internet Security
1

My PC crashed lost everything and had to re install win 7 , had identity data on a portable drive , can i transfer these logins and passwords to my pc  so i dont have to keep using portable drive.

 

Thanks

2

no just the portable identity safe data on an sd card

3

Hi barryo18,

 

If you want to transfer portable profile identity safe data to local profile, Please follow below instructions.

 

1.Connect your SDcard to PC

2.Login to your portable profile and take a back up of identity safe data (follow instructions from below link)

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?version=current&product=norton+360&lg=english&ct=united+states&entsrc=redirect_pubweb&layout=retail&actstat=activated&substatus=current&ncoap=1&pvid=f-n360-cur&ncoap=1&docid=v59882571_enduserprofile_en_us&partner=&ispid=&sitename=&ncoap=1

 

3.Create local profile and Restore identity safe data( refer the same(above) link to restore identitysafe data)

 

Hope this helps and let us know your result

 

Thanks,

Senthil

4

have tried to create a new local profile but this option is disabled, i can only create a new portable profile. can i transfer the portable profile data to my existing local profile data?

 

thanks

5

Yes, You can transfer your portable profile data to your existing local profile.

 

1.Login to your portable profile and take a back up of identity safe data (follow instructions from below link)

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?version=current&product=norton...

 

2.Login to your existing local profile and Restore identity safe data( refer the same(above) link to restore identitysafe data)

 

Note: Before restoring portable profile to local, If you have new set of identity safe data in local profile,take backup of local profile too.

 

Thanks,

Senthil.

 

6

Hope this is the right place to ask this, and hope what I ask makes sense.

My search engine is Google.  Until a few days ago there was a Norton search engine above that.

I could click on the ID Safe tab, a drop down let me log on to ID safe so when I opened a site

that required a password it would automatically fill in the info to take me to the site.

That disappeard from the tool bar, now I have to open Norton, manage logons, scroll

to the site I want to log into, open and copy the password, then hide password and

manually fill it in.

Obviously a pain in the gazoo.  I'm certain it's simple to restore it, but,

it isn't simple if I don't know how.  I fact I don't even know how it got there

in the first place.  I just updated to 2012 version, if that has anything to do with it. Appreciate some help.

7

Hi Thegoat,

 

Could you provide the Browser type(IE/FF) with version.

 

Are you able to view the toolbar in browser? If you are not able  view the toolbar,Try following options

 

In FF, Go to Tools->Addons->Extensions-> If Nortontool bar,Norton Vulnerability Protection addons are not enabled, click enable and Restart FF

 

In IE,Go to Tools, Manage addons-> If Nortontool bar,Norton Vulnerability Protection addons are not enabled, click enable and Restart IE

 

Hope this helps,

 

Thanks,

Senthil

8

Thanks soooo much. works fine.

9

You  are welcome,

 

Glad to know that your problem is solved:smileyhappy:

 

Thanks,

Senthil

10

My PC crashed lost everything and had to re install win 7 , had identity data on a portable drive , can i transfer these logins and passwords to my pc  so i dont have to keep using portable drive.

 

Thanks