This morning I was logged out of my Identity Safe, and when I try to sign in again the "Get Started" page appears, I clicked sign-in and enter my password (which is 100% correct) and sometimes a captcha, but then it just kicks me back to the "Get Started" page. I've tried maybe 20 times already and each time it will say "connecting with Norton servers" but then nothing happens. No error message whatsoever. I am using Chrome. Please help, thank you.