Idle Scan

Norton Security | Norton Internet Security
1

I have Mac OS 10.7.5. When idle scan is run no viruses are found but a number pending always shows.  Can someone please tell me what this pending number means?  Thank you very much.

<script id="ncoEventScript" type="text/javascript">// function DOMContentLoaded(browserID, tabId, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) { object.DOMContentLoaded(browserID, tabId, isTop, url);} }; function Nav(BrowserID, TabID, isTop, isBool, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Nav(BrowserID, TabID, isTop, isBool, url); }; function NavigateComplete(BrowserID, TabID, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.NavigateComplete(BrowserID, TabID, isTop, url); } function Submit(browserID, tabID, target, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Submit(browserID, tabID, target, url); }; // </script>

<script id="ncoEventScript" type="text/javascript">// function DOMContentLoaded(browserID, tabId, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) { object.DOMContentLoaded(browserID, tabId, isTop, url);} }; function Nav(BrowserID, TabID, isTop, isBool, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Nav(BrowserID, TabID, isTop, isBool, url); }; function NavigateComplete(BrowserID, TabID, isTop, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.NavigateComplete(BrowserID, TabID, isTop, url); } function Submit(browserID, tabID, target, url) { var object = document.getElementById("cosymantecnisbfw"); if(null != object) object.Submit(browserID, tabID, target, url); }; // </script>
2

This is correct; is should still Run every-three-days.  Hopefully they will change this in N.I.S. 2010.

3
Floating_Red wrote:
This is correct; is should still Run every-three-days.  Hopefully they will change this in N.I.S. 2010.

 

Thanks for the info, appreciate it.
4

Hi, Thank you. I did remove it the java update 20...Okay so how do I go about getting rid of the tojans? In my recent post it looks like folders? that they are in..I would like to get them off if I can.

Thank you

5

Did Norton not Quarantine the files?

 

6

Hi humminbird,

 

Check your Norton Security History logs to see if Norton has quarantined the files.  If so, you are safe by leaving them there or using the option to remove them permanently.

7
humminbird wrote:

 

I looked in the control panel for java and in my computer to find java to take it off but I do not see anything that says java.

Only these are the folders? That the virus went into or thats where the java is at??

 

Hi humminbird

 

You are not seeing the Java control panel because you uninstalled Java via the Windows control panel's add/remove. As SendOfJive has indicated, the threats have been quarantined so you should be OK leaving them there or deleting them from Norton quarantine.

 

Run another full scan with Norton and also with Malwarebytes free version which can be downloaded from here

 

www.malwarebytes.com

 

Download the free version, install it, update it and then run a full scan.

 

Thanks

8

Hi, These are the threats that I have on my computer. I have windows vista-home, Nortons 360. All of them are appdata/locallow/sun/java/cache/6.0/8/

1.vmain.class   Origin Source: 3f5641CB-257ec4da

2.______vload.class (downloader) 3f5641C8-257-ec4da

3.appletx.class tojan.byteverify 42123aa8-646e-349b

4.vmain.class 640c67b5-6ebbc2f4

5.vmain.class 4059 1084 1381d6cf

6.vmain.class 78d6980a-1c7ac76e

7.vmain.class 31 bba1f4-10627fea

8.vmain.class & ______vload.class  5473416c-21e43c98

9.vmain.class 556445eb-7d3b458c

10. _____vload.class 7adbb65d-2ac41fc0

11.vmain.class 7bb9955452de40f7

12.vmain.class 7adbb65d-2ac41fc0

13.vmain.class 1eff1eb1-10568c77

 

I looked in the control panel for java and in my computer to find java to take it off but I do not see anything that says java.

Only these are the folders? That the virus went into or thats where the java is at??

 

9

Hi nancywolitzer, and welcome!

 

Since there is a specific board for Norton for Mac, I'll ask a Moderator to move your message over there for better exposure.

You will easily find it as a link will be left here. 

 

10

Where are you seeing this number? Can you attach a screenshot?

11

I have attached a screen shot that shows the box I refer to in my original question. Thank you for your help.

12

Thanks, I should have realized what you meant.  That refers to 5 pending notifications.  If you hit the "Next" button you will see the next most recent, etc.

13

Hi,

have you something installed?

have you looked in your Spam Folder (Mail).

can you please post an Logfile from Norton.

In the Logfile from Norton you will see any File of them ...

If their any Information feel free and post them.

greets

14

Sorry for the late reply.

Here are some screenshots of the idle scan message and also from the summary.

Many thanks for taking the time to look into this.

15

Hello. The next idle scan get a screenshot of the detection so we can review it for you. Here is how to post that screenshot here to the forums.

Cheers