IE 7 blocks Symantec website

A friend of mine got the latest edition of the Trojan.Virantix.C and once that I was able to remove this Trojan, I could not do a Live Update from his Symantec Corporate version 9.  I tried to get it from IE 7 and it did not let me get to the Symantec/Norton web site.  What can I do?  I had a look in his registery but did not get any result or maybe I am looking in the wrong direction.

Thanx.