Hello, my Norton protection isn't due for renewal until the 21st of November. I have been charged a month in advance as per your policy and I want to request a refund as I no longer wish to continue with your product after that date. Unfortunately (probably by design) you are making it extremely difficult to request an annual fee refund. I click on all the correct links and am being sent round in circles. Please can you help?
N JANVIER:Hello, my Norton protection isn't due for renewal until the 21st of November. I have been charged a month in advance as per your policy and I want to request a refund as I no longer wish to continue with your product after that date. Unfortunately (probably by design) you are making it extremely difficult to request an annual fee refund. I click on all the correct links and am being sent round in circles. Please can you help?
Please clear browser cache.
Please allow browser popups/cookies/ads/scripts/frames/trackers/content.
Please turn off VPN.
Please Sign In to your Norton account before Contact Support.
Please - what is your geo-location. I'll try to lookup phone number.
Maybe, you're seeing Kate - ChatBot - virtual assistant.
Have you had a chat session with support already?
SA