My iMac (2014 5K, running latest version of Yosemite) keeps crashing. Staff at Apple Forums say this is due to a Symantec issue (I have Norton 360 installed). Below is a crash dump. What do I need to do to get this fixed? Thanks!
Anonymous UUID: D4508373-3B51-A48A-DD18-3EB86113C7FB
Fri Apr 24 21:58:06 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f98761732): "sfree on invalid allocation at 0xffffff806b6d18b0"@/SourceCache/Sandbox_executables/Sandbox-358.20.5/src/kext/smalloc.c:224
Backtrace (CPU 0), Frame : Return Address
0xffffff83c4fbb540 : 0xffffff8017b2bda1
0xffffff83c4fbb5c0 : 0xffffff7f98761732
0xffffff83c4fbb5f0 : 0xffffff7f987540c6
0xffffff83c4fbb610 : 0xffffff7f98761e7f
0xffffff83c4fbb630 : 0xffffff7f987597c4
0xffffff83c4fbb670 : 0xffffff7f98758c96
0xffffff83c4fbb6a0 : 0xffffff801812fe44
0xffffff83c4fbb6c0 : 0xffffff8017fa40bd
0xffffff83c4fbb6e0 : 0xffffff8017d2dff2
0xffffff83c4fbb730 : 0xffffff8017d496c6
0xffffff83c4fbbb50 : 0xffffff8017fa01f2
0xffffff83c4fbbbb0 : 0xffffff8017d63a57
0xffffff83c4fbbc00 : 0xffffff8017d5bcb3
0xffffff83c4fbbf20 : 0xffffff8017d50f6a
0xffffff83c4fbbf50 : 0xffffff801804ba86
0xffffff83c4fbbfb0 : 0xffffff8017c35376
Kernel Extensions in backtrace:
com.apple.kext.AppleMatch(1.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff7f98753000->0xffffff7f98757fff
com.apple.security.sandbox(300.0)[3190243F-43C7-37F3-8E38-999602CED46C]@0xffffff7f98758000->0xffffff7f9876efff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E185D251-D178-37FC-8523-68013F3308B7]@0xffffff7f98746000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff7f98753000
BSD process name corresponding to current thread: SymDaemon
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000017800000
Kernel text base: 0xffffff8017a00000
__HIB text base: 0xffffff8017900000
System model name: iMac15,1 (Mac-FA842E06C61E91C5)
System uptime in nanoseconds: 38060699386822
last loaded kext at 1204462296434: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f9b0af000, size 389120)
last unloaded kext at 239986940945: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f98fa4000, size 36864)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.10.2f23
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.AMDRadeonX4000 1.3.2
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.kext.AMD9000Controller 1.3.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.3.2
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0