The only way you can get Norton to notice you is to cancel Norton and demand a refund, then they will ask why?
You can then reinstall Norton. If you want to.
I also have Spyhunter 5 and Advanced System Repair Pro if I ever feel that way about Norton.
Marie06:
I also cannot find the telephone number for Norton Canada, so I'm stuck! How do I reach someone? Please help
@Marie06
Does telephone number for Norton Canada [here] help?
Marie06:
I've been trying for over an hour to reach customer support. I signed in to my account and filled out the form to chat with an agent. When I click on ''chat now'', the system brings me right back to the form!
Does [this] help?
Maybe, Norton Community can help.....
There is no more Norton Support. You now have to ask other people here for help.
What other company treats its subscribers so badly?
Norton Official Support is via Chat or Phone. No Email support.
Contact methods:
If the suggested topics do not help.
My topic is not listed above =>
[Search for more solutions] =>
I still need help =>
Sign In =>
Chat Now =>
View Phone Number =>
Maybe, Norton Community can help?
Norton Community does not have access to your Norton account, subscription nor payment details.
Please Contact Norton Support regarding your Norton account/subscription/payment.
Please see your Norton account to manage licenses/subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please post back progress.
Please allow all Norton pages content.
Please turn ad/content-blocker & VPN off.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection.
Please allow all Norton pages content in order to provide the best experience possible.
When you're in a Chat session.
Just click any presets until you see "Something else" &or you can type your message.
for example: "Live Agent".
I used to post....
- In Chat dialog click "Manage my account" => click "Something else" => type "Live Agent" => until you see "I am transferring you to a specialist for further assistance".
.... but, the last time I was in a Chat Session. I was able to type "Live Agent" in the first dialog...then after a few Kate messages. I was able to see "I am transferring you to a specialist for further assistance".
https://community.norton.com/en/comment/8546876#comment-8546876
Canada (English)
Canada (French)
