First of all when I upgraded from Windows 8.1 to Windows 10, Microsoft removed the installation of Norton Security with Backup. I reinstalled the Norton product but when I try to log in to Norton Identity Safe it says my password is wrong. For 4 or 5 times I attempted to change my password for Identity Safe but am still unable to logon even after I received a message the password was changed. On top of that Norton Security with Backup crashes and I need to restart it. Does anyone have a solution.